Cancellation/Refund policy
Cancellation and Refund Policy for Shahi Fashion Studio
This Cancellation and Refund Policy applies to purchases made on Shahi Fashion Studio's website shahifashionstudio.com . Please read this policy carefully before making a purchase.
Order Cancellation
- You may cancel your order within 7 days of placing it by contacting our customer support team at shahifashionstudio@gmail.com
- However, orders cannot be cancelled once they have been processed and shipped.
- Customized or made-to-order items may not be eligible for cancellation once production has begun.
Returns and Refunds
- We accept returns for a refund or exchange within 7 days of the purchase date.
- To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
- To initiate a return, please contact our customer support team to obtain a return authorization and instructions.
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Please note that certain items, such as sale items or items marked as final sale, may not be eligible for return or refund.
- In case of Refunds approved by Shahi Fashion Studio , it will take 6-8 days for the refund to be processed to the end customer.
Exchanges
- If you need to exchange an item for a different size or color, please contact our customer support team to arrange the exchange.
- Exchanges are subject to product availability. If the requested item is not available, we will issue a refund or store credit.
Contact Us
If you have any questions about our Cancellation and Refund Policy, please contact us at shahifashionstudio@gmail.com
By making a purchase on our website, you agree to abide by the terms of this Cancellation and Refund Policy.